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Can a Credit Score Be Incorrect?

Given the importance of a credit score, many assume they are always correct, but this isn’t always the case. Although instances of credit scores being incorrect are rare, it does happen. As such, those in doubt about their credit score should check to ensure that credit reference agencies can correct any incorrect information.

Mistakes That Can Occur Regarding Credit Scores

The reasons why a mistake is present on a credit file could be due to more than one reason. In some instances, there could be administrative errors. However, there could be times when similar names and addresses need to be clarified, meaning that a person’s credit score is not a true reflection of their financial status.

If there are entries you don’t recognise when checking a credit file, then fraudulent credit applications could have been made using your name and address. Although this can be concerning, you can take some steps to ensure that you can update this information as soon as possible.

Notify the Relevant Credit Reference Agency

If you find incorrect information on one credit report, it can be worthwhile to check other credit reference agencies to ensure there is no inaccurate information recorded on those. You should then notify the relevant credit reference agencies and advise them of the fraudulent activity.

If you can identify the lenders, you should also contact them to make them aware of the fraudulent entries.

Report the Fraud to The Police

The police should be contacted as soon as possible, as it ensures the fraud is documented. After filing a police report, it is advisable to notify the Federal Trade Commission, which will complete an identity theft report.

Verify Your Documents Online

If a credit score is lower because of fraudulent activity, verifying your documents online can be a good idea. There may be instances when fake documents have been forwarded to lenders. Using online documentation verification ensures that you show lenders you are who you say you are, allowing incorrect information to be corrected efficiently.

Some people may be worried that verifying documents online is time-consuming, but it can take as little as 30 seconds to prove a document is genuine. Furthermore, you will be given a certificate recognised as legitimate, making credit file corrections easier.

Steps to Reduce Online Fraud

As registering for websites is so common, many may think there is no risk when filling out forms online. Although most websites conform to regulations regarding protecting private data, there will be some nefarious websites with sinister intentions.

If you’re browsing a website that is news or does not offer any form of security, it is advisable to look elsewhere for what you need. Reading online reviews is another fantastic way of telling genuine companies from fraudulent online users.

The prospect of fraud can be a worrying one, but as long as you’re actively checking your credit record and are aware of the risks online, staying safe while browsing the Internet will not be an issue.

Are All Background Checks the Same?

Many people will be familiar with background checks, but some may not know they can vary. Whether you are applying for a job, a voluntary position or wish to rent a property, several types of background checks can be carried out, including the following.

Employment Check

Many jobs will involve some form of background check, albeit in different forms. Some employment checks may only involve a couple of months’ work history, whereas others may want to check longer durations.

Employment checks also involve professional and personal reference checking to ensure that a candidate is the best fit for a role.

National ID Check

Identity fraud is something that everyone is worried about, but there are background checks that employers can carry out to ensure a person is who they say they are. Companies can use online document verification for background checks as this allows companies to ascertain that birth certificates, driving licenses, and other correspondence is genuine.

Companies may also carry out a soft credit search to ensure the name and address correspond to other details.

Criminal Record Check

As with other background checks, the type of criminal record check can depend on the role being applied for. Some jobs may only require a standard DBS Check, whereas those working with children and vulnerable adults will need to complete an Enhanced DBS Check, which will include information regarding barred lists.

Academic Check

Although grades and qualifications won’t be a focal point for every employer, there will be times when the grades given on an application need to be verified, which employers will do via an academic check.

An academic check gives employers a comprehensive overview of their qualifications and grades and helps filter out falsified applications.

Social Media Check

In most instances, a social media check is unofficial when compared to other background checks, but the fact remains they do occur. Although it can seem unfair to be judged, an employer must make decisions based on the information available.

This is why it has become standard practice to maintain a social media account like a curriculum vitae. Even though social media checks alone will not be the foundation of a job offer, they can be used as a deciding factor when choosing between different candidates.

Global Sanctions Check

Global sanctions help countries and organisations protect national security. As more opportunities exist to work globally, some employers will be required to carry out an international sanction check.

Although not as common as other forms of background checks, they are integral for companies and organisations that must ensure no international laws are broken when hiring someone.

There could be instances where only one type of background check is carried out. Similarly, there will be times when various checks are carried out.

Anti-Spoofing and the Role of Liveness Checks

Fraud online has been a concern for some time, but the safeguarding measures in place nowadays are more complex and robust than those of the past. However, to understand the true value of the technology, it is essential to know how it works.

The following is an overview of a liveness check and how it helps companies and organisations promote anti-spoofing and protect their customers.

What is a Liveness Check?

In layman’s terms, a liveness check is a form of identity checking that uses a camera to assess the person is who they say they are. Although many assume this is only the camera at work, there is biometrics in place that verify whether the real-time check matches that of documents submitted.

What Is Anti-Spoofing?

When spoofing a person, a fraudster will aim to build a profile based on a real person’s information. However, the person will have no knowledge their profile is being used to apply for credit or make purchases, making it a spoof account.

How Are Documents Verified?

Although a liveness check can identify a genuine person, some may be concerned about the documentation. Fortunately, the reviews in place regarding document verification are as rigid as the liveness check.

Again, biometrics are used that can scan a document and reveal whether it is fake or genuine within seconds. Those using false documentation to open accounts or make purchases will find the process is stopped immediately.

What Other Steps Are Taken Regarding Liveness Checks?

Liveness checks can be carried out in a variety of ways. Although there will be instances when a selfie is all that is needed, others may need to take several photographs.

For example, a 3D liveness check will take a series of photographs and videos in real-time, meaning biometrics cannot be manipulated using deep fake technology. Similarly, other forms of liveness checks will have users carry out several motions before an application is accepted.

In addition to biometric checks, applications will also monitor the IP addresses of applicants, asking for more authorisation if the location of the device does not match the applicant’s details.

Some people can be concerned that a VPN can be used to replicate a person’s information, but the advanced algorithms used also mean that virtual private networks can be identified and will halt the process until the genuine IP is revealed.

As with many algorithms and biometrics, the system becomes more advanced over time, meaning very few people will be sure of how checks are made, meaning it is difficult for fraudsters to beat.

Those offering liveness checks are so confident in the software some programs offer users a payout if they can manipulate liveness checks. In instances where liveness checks can be spoofed, additional work will be carried out to ensure security is tight in every instance.

Active and Passive Liveness Checks: What Is the Difference?

Although many people are concerned about fraud, the evolution in technology has meant that although fraud is still attempted, the counteractive measures in place are more advanced than in the past, making fraud challenging to carry out.

One of the most active methods of avoiding fraud is the use of liveness checks. Many will recognise liveness checks as a selfie that helps identify them regarding applications, but only some know there are two forms of liveness checks, active and passive.

Both forms of liveness checks can help counteract fraud, as the presence of it alone can be enough to scare off those attempting to open bank accounts or apply for credit using fraudulent details.

Using biometrics also means that any applications are halted and flagged straight aware, but there are still some differences between the two.

What is an Active Liveness Check?

Active liveness checks will use biometrics to identify a person and ask the user to perform actions. The advancements made regarding liveness checks ensure that technology used to create deep fakes cannot be manipulated to pass liveness checks.

However, active liveness checks can mean it takes longer for a customer to open an account, so they should only be used when there are high fraud and security concerns, especially regarding credit and bank accounts.

What Is a Passive Liveness Check?

Passive liveness checks identify a person using biometrics and don’t require carrying out additional actions.

Sometimes, a passive liveness check will also involve online document verification, but this can be true with an active liveness check. Because there is less required from the user, using a passive liveness check allows users to complete actions quickly but can be less secure than active checks.

What Is a 3D Liveness Check?

There can be times when liveness checks are referred to as ‘3D liveness checks’, but this is another term for active checks. Rather than submitting one selfie, a 3D liveness check will require taking several photographs, which are then used to confirm their identity.

The three-dimensional aspect refers to the biometric using these photographs to create an image that is compared to documents and allows for more detail to be captured.

Which Liveness Check is the Best Fit for a Business?

Whether you’re an online user becoming familiar with liveness checks or a business wanting to take advantage of the technology, many will be wondering which is the best fit for a business.

The truth is it can depend on the business. Although financial institutions are advised to use an active liveness check, every business and organisation can differ. The difference can be between security and user expectations but becoming more familiar with liveness checks ensures companies can implement the correct solution.

Choosing between a personal loan or credit card

Are you in a dilemma between getting a credit card or taking a personal loan? Let us examine and understand the differences and benefits between both.

Credit Card: When you opt for a credit card it is a type of revolving credit. You are allocated a credit limit up to which you can borrow. You with repay the total amount or some and you can borrow again.

Personal Loan: Taking out a personal loan is more structured. A lump sum of cash is received by the borrower and the amount needs to be repaid in instalments with interest within a given period.

Understanding the workings of a credit card

A credit card allows its user to spend money to a preset limit that could vary from a hundred pounds to several thousand. If the balance is cleared every month no interest is charged. If only the minimum due or a part of the balance is paid interest is applied. The APR differs and can be anywhere between 6% – 50%. Most cards charge an annual fee of 18%. Both the credit limit and the APR are dependent on the credit score of the user. To get a credit card with a zero-interest introductory offer it is essential to have a very good credit score. The benefit of using a zero-interest card is the interest will not have to be paid for a specific duration.

The minimum due must be repaid every month. However, just paying the minimum due without reducing the main balance will lead to a large interest in the long term. Ideally, the minimum due along with a small part of the balance should be cleared every month. For this, an auto-debit facility could be set up at your bank every month.

Understanding the workings of a loan

An individual can take a personal loan to clear outstanding debts or make an expensive purchase. This could be as little as a couple of hundred pounds to £50,000 or more. Those taking out smaller loans will have to pay a higher interest while those taking a large loan are charged much less. Both the loan and the APR on it will be subject to the applicant’s credit score. However, there are no special offers available on loans like those on offer with credit cards.

Repaying a loan is done every month for a fixed period known as “the term”. The shorter the term the lower the interest and vice-versa. The lender decides the amount to be rapid every month and it can be done via direct debit. In case of a missed payment, penalty charges are incurred and they may appear on the credit report. Loans can be repaid before the completion period but one or two-months interest is charged as an early redemption penalty.

Which is better a credit card or a loan?

For smaller sums and purchases a credit card is a better choice. It offers repayment flexibility and credit card protection under Section 75 of the Consumer Credit Act. There also are reward points and other perks.

A personal loan is a better option for a large sum of money or an expensive purchase. The interest rate is generally lower than a credit card and a large amount of money can be borrowed. Care needs to be taken to make the repayments on time so that no additional charges are incurred.

Tips to reduce credit card balances

If money is borrowed on a credit card it can be very expensive and for anyone with multiple credit card balances the repayments can be exorbitant. If the credit card user is just paying the monthly interest it can be challenging to clear the outstanding balances.

A few ways by which a credit card owner can improve their credit history are:

Look out for these when selecting a credit card

The first thing is to consider the APR and look for fees for transferring any balances on other cards. If it is offering zero interest what is the time limit for it. Also, check what would be the applicable APR after the zero-interest period ends. Also, look at the credit limit offered. While zero interest is ideal getting a lower rate is also fine as it can help to repay any large balances on the card before a higher rate is applied.

Look for a lower rate card

There are balance transfer cards available with zero interest for a specific period. If you can move all your other cards balances or at least the most expensive cards balances, it will help to save on expenses. Switching to a card with a zero-interest period will make it easier to clear balances and possibly close the costlier cards accounts.

Shop for the best APRs

Instead of applying for a new credit card, you could try to get the best offers on your existing card. Unfortunately, interest-free deals are only available on new credit cards. However, because of the intense competition between credit card companies, they can be willing to offer special deals to existing customers. Call them to enquire if they can offer a better APR and raise your credit limit so that you can transfer balances.

Repay the balance of the most expensive cards

If you own multiple credit cards and have overdrafts clear the latter first as they are the most expensive. Look at the balances, the APR (annual percentage rate). Clear those with the highest APR at the earliest.

Pay the minimum dues on time

Missing minimum due payments do not only impact credit score they can add up to the full balance on the card. While clearing the balance is ideal every month, if you are unable to clear the balance at least repay the minimum dues on time. Missing monthly payments also increase the risk of losing out on introductory offers. Have a direct debit so that credit card repayments are done on time.

You could consider snowballing

If you have several card balances that need to be cleared a method known as snowballing could be applied. In this, the minimum is paid on all every month and the one card that has the highest balance is cleared every month. Choose the one with the highest APR whether an overdraft or credit card. This will help in reducing the amount spent on interest payments. Clearing the card with the largest balance first will help to pay less interest every month. The same process could be applied with any other card with large balances.

Why use a credit card for purchases

There can be several benefits of using a credit card if done responsibly. The biggest advantage of a credit card over a debit card is the former helps to establish creditworthiness. If repayments are made on time and in full it will positively impact the credit score and history. It is more convenient for large purchases and a user can also get plenty of benefits and perks with certain cards.

Let us look at some of the perks that come with using a credit card sensibly:

1. You get credit card purchase protection

The Consumer Credit Act 1974, Section 75, ensures that anyone using a credit card to buy goods or services is covered by purchase protection. If you are unsatisfied or the purchase does not arrive in proper condition, the purchaser in entitled for a chargeback. This is also applicable on airline or hotel bookings in case any of them go bust at the last moment. This is a feature not available on debit cards.

2. Building your credit score

Making timely monthly repayments on purchases you make with your credit card allows you to strengthen your credit score. From applying for car finance to taking out a mortgage, a healthy credit score will give you access to more credit offers at the best rates.

3. Interest-free purchases

Most leading credit card providers offer interest-free periods to pay back what you spend. This allows you to make purchases without worrying that you will incur interest fees. In comparison, most overdrafts – another popular credit option – carry considerable interest charges.

Interest-free periods tend to be either for a set number of days each month but they can also be for a period of continuous months. For instance, a card provider might offer a 12-month interest-free period when you sign up. This can be especially useful for big purchases that you want to repay in instalments over a number of months.

4. Credit card-exclusive rewards and cashback

Some credit cards offer you rewards and even cashback when you pay for something. Popular cards reward you for travel bookings or making everyday purchases like the weekly food shop or your morning takeaway coffee. There are also credit cards that offer cashback rewards, typically anywhere from 1% to 5% on your buys. So it can quite literally pay to use a credit card frequently instead of your debit card.

5. Nice add-ons and complimentary extras

Many credit cards now come with additional perks. These can include travel, medical and home insurance; airport lounge and VIP area access; no or low fees on foreign exchange transactions; and a wide range of others. These additional features can help provide peace of mind and, in the case of extras like airport lounge access, nice little luxuries to look forward to.

Making credit card repayments the right way

While using a credit card provides you with these five great benefits, it’s important to be responsible with your repayment obligations to enjoy them to their fullest.

When you use a credit card, you’re basically using the card provider’s money to make purchases which you then have to pay back. It’s generally once a month that you make a repayment.

You usually have two options when making repayments. One, you can usually choose to make the full repayment of what you have spent with your credit card that month. Two, you can make the minimum repayment that your credit card provider requests. If you make the full repayment within an interest-free period, you pay back exactly what you spent with your credit card. If you opt to only make the minimum repayment, you’re probably going to incur interest fees on your account.

Your credit card provider should let you know from the outset of your contract with them what interest terms you’d be subject to. If not, be sure to clarify this when looking for a credit card provider as well as the interest-free period that you can take advantage of. The most important thing, though, is to make at least the minimum payment on time. Late payments can negatively affect your credit score. Better still to make full repayment if you can, so you don’t incur any interest charges.

Students and Credit Scores

Credit scoring can be extremely complex and confusing for people who have never come across credit ratings before. Even if you don’t understand all of the detail around credit cards – and to be honest, you don’t really need to – most of us know that having a healthy credit score helps you get loans, credit cards and other credit products. Loans and mortgages may seem a long time off when you are a student, but it’s never too early to start thinking about steps you can take now to create a healthy credit history and make things easier when you finally get to the stage of buying property or taking out a car loan.

What Is a Credit Score?

In the most basic terms, a credit score is a grade given to you by lenders to decide how much of a risk you are.

If your credit score is very low, the banks might decide that you are too much of a risk. They may either refuse to deal with you at all, or only offer you products with much higher interest rates than they offer to customers with better scores. The three main agencies which manage credit scoring in the UK are TransUnion, Equifax, and Experian, and these operate independently from the banks and other financial organisations. Using a wide range of information, the credit reference agencies will assess all the information they have about you and come up with your credit score number. As each agency uses a different scale, numbers will be different on each site.

What Affects My Credit Rating?

The credit agencies look at a wide range of things when deciding how much of a risk you are. Perhaps the most important of these factors is your track record – have you made payments regularly in the past, indicating that you can be trusted with credit? Student loans are not included in this. They will also look at the amount of credit you have available to you, and how much of it you’ve used. You’re in a stronger position if you aren’t permanently living in your overdraft, with a maxed-out credit card. If you have made several applications for more credit in a short period then this might go against you too, as it creates the impression that you are in financial difficulties and desperate to access more funds.

Another of the main factors which affects students is whether you are registered to vote at the address where you are applying for credit. This often causes problems for students who are registered to vote at their parents’ address, but who apply for a credit card or mobile phone contract using a student hall of residence address.

Length of Credit History

Students often find they have a low credit score simply because the credit referencing agencies don’t have enough information to form an opinion on whether you’re a good risk or not. It’s never too early to start thinking about steps you can take to improve your track record with credit referencing agencies. Having a mobile phone on a pay monthly contract can help, especially when you set up a direct debit to make sure it’s paid every month on time without fail. Insurance policies for home or car where you pay monthly rather than in an annual lump sum are also classed as credit agreements. Managing these sorts of products well, never defaulting or making late payments, should help you establish a good track record during your time at university, which stands you in good stead for when you start work and think about taking out larger amounts of credit in loans or mortgages.

Adverse Credit Checks Before Taking a Job

We’re all familiar with having to fill in forms when applying for a new job, attending interviews, and perhaps showing your passport to prove you have the legal right to work in the UK. Getting a new tenancy agreement on a rented property can seem like a similar process, with forms and evidence to be supplied. In many situations there is another level of checking too – the Adverse Credit Check. This mainly applies to people who are applying for jobs where they will be controlling accounts or have access to cash, but also to prospective tenants wishing to move into private rented accommodation.

Why Do Employers or Landlords Want to Check?

From an employer’s point of view, they want to make sure that people employed in jobs where they have access to other people’s money aren’t in a shaky financial position themselves. They are concerned that people who are struggling to make ends meet may be tempted to dip their hand into the till. In other situations, such as people who join the police or prison service, the concern is less about direct theft, and more about being targeted for blackmail.

Many positions in the legal and financial services industries have the legal requirement of a credit check before the employee starts.

From a landlord’s point of view, they want to make sure that anyone given a tenancy agreement is going to be able to afford the rent every month as managing tenants who can’t pay can end up costing the landlords thousands in legal fees.

Carrying Out the Credit Check

Employers or landlords can’t carry out a credit check without getting your permission first, and it’s usually clearly stated in the job advert if a credit check is needed. Each employer will have their own process for completing adverse credit checks, and most will use an external agency to help them. Usually, all you will be asked to give as a job applicant or prospective tenant is your name, date of birth and address, and to sign something consenting to the checks.

Adverse credit checks will look at your credit score as with any other sort of credit check. Employers aren’t really interested though in how much credit you have and how much you owe on your mortgage. Adverse credit checks look for any “red flags” on your credit history such as regular missed payments, defaults, county court judgements (CCJs) or other evidence that you are in financial difficulties. Every employer or landlord will have their own criteria for success or failure. Similarly, employers might be happy to overlook a few late payments for a junior position but will apply much stricter standards to senior level vacancies.

Soft Searching

Every time you apply for a new credit agreement like a loan or a credit card, the application appears on your credit file, whether the application is accepted or declined. Making lots of applications in a short period can make it harder to get credit as lenders get the impression that you are desperate. The good news is that adverse credit checks are known as a “soft search”, which means they will not appear on your credit file in the same way and will not affect your overall credit score.

Looking at your credit score is easy, using one of the apps or websites run by Equifax, Experian, or TransUnion. If you think there is something wrong on your file, then you can ask to have it corrected. Keeping an eye on your credit score over time can also help you track whether the decisions you are making have a positive or negative effect on you score.

Credit Repair Companies

Even if you don’t spend long thinking about it, your credit score can have a huge impact on your everyday life. Every financial choice you make will be affected by your credit score, and if your credit score is low, then you may be unable to get some of the better deals around. Credit repair companies market themselves as the answer to your problems but what are they and how do they work?

A credit repair is a commercial business and will expect you to pay for their services. They say that they can help boost your credit score and advertise widely. Often, you will see adverts for credit repair agencies on websites aimed at helping people cope with debt or promoting financial advice. You may also hear credit repair companies being advertised on local radio or promoted on social media.

What Do Credit Repair Companies Do?

The most common service which credit repair companies offer is to check your credit files and getting any incorrect or inaccurate information taken off your record. They will approach each of the three of the UK’s largest credit agencies (Experian, Equifax, and TransUnion) on your behalf and request the data held about you. They will then check through the files and work out how to challenge any errors they find.

It is very difficult to come up with any hard facts about whether credit repair services work or not. There has never been any independent research done looking at customers’ starting credit scores, and how effective or ineffective the credit repair company was. It’s certainly true that if you have mistakes on your credit file which create a negative impression, removing them should improve your credit score. But this lack of hard evidence about the effectiveness of credit repair agencies makes it hard to work out whether you should use their services or not.

Is A Credit Repair Service Worth the Money?

Although credit repair companies may claim to have special expertise and know-how in rebuilding your credit score, the truth is that you can request your own credit reports and ask for errors to be corrected without paying a third party to do it for you. However, it’s also true that it can take a lot of emailing, making phone calls and sending letters to get errors corrected. Some people would prefer to have someone else take charge of the process and save them the hassle.

Credit Repair for People with Bad Credit History

We’ve explained how credit repair companies work by correcting wrong information or inaccuracies on your file. What credit repair companies cannot do is wipe information about missed payments, defaults, or County Court Judgements (CCJs) from your record, and you should be very sceptical of companies which say they can. If you know that your credit score is poor because you’ve defaulted in the past or taken out more credit than you can manage to pay back, then repairing past history is not a “quick-fix”.

The only way of repairing a poor track record which is down to poor money management in the past is to convince the credit referencing agencies that you’ve turned over a new leaf. Pay off old debts, show you can use credit responsibly, and make sure you are on the electoral roll. The good news is that even CCJs will drop off your credit file after six years, but the main point is that repairing your credit in these circumstances takes a while. It’s not instant as the credit repair agencies would make out. If your credit score is poor because of debts, seek advice from a debt charity rather than paying out more money to a credit repair company.