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What you need to know about a credit score

For an individual to be creditworthy having a good credit score is critical. The credit score is evaluated based on your credit history. The better the score the more lenders will feel comfortable issuing credit. The credit score is calculated by credit reference agencies with three operating in the UK -TransUnion, Equifax and Experian.

When calculating the credit score, credit reference agencies evaluate the following factors:

The length of credit history

For those that have a long credit history there is more data available for lenders to judge the risk factors. Those individuals that have lengthy credit histories and have paid on time will have higher credit scores. People with relatively new credit histories are more unlikely to be considered by a lender as trustworthy enough especially for large sums of credit.

History of payments

The primary concern of any lender is the repayment of debt on time. For this, they check the payment history of the individual applying for credit. Creating a consistent payment history by paying regularly is essential. Using a credit card periodically can benefit as it helps to build the credit history. Contrastingly, not taking loans or not using a credit card will not build a strong credit history and it will not help to grab the best interest offers or other deals available to those with a positive credit history.

Hard credit vs soft credit search

Each time you apply for fresh credit or look to increase the limit it can impact the score. Using a comparison site to compare credit from different lenders within 45-days will show as a single search. Hard searches lead to the credit score dipping by up to 5-points and remaining on the report for around 2 years. Soft searches on the other hand do not impact credit scores.

Usage of credit

The amount of credit used is also taken into account by lenders. Using less than half the available preferably 30-40% is considered ideal. The lesser the percentage of credit used the more interested will lenders be to give loans as it shows the individual uses their credit judiciously. It raises the creditworthiness of a user.

Kind of credit

The more the different types of credits in use e.g., mortgages, revolving credit, personal loans etc. and paying on time will result in higher credit scores. This boosts the creditworthiness of the borrower.

Lenders take all of these factors into account when deciding to extend credit. When an individual applies for a line of credit, the lender has to ensure that the person is creditworthy to extend the line of credit. It is just not the overall credit score that they will look into but also consider factors like spending and income.

For this, they need not necessarily depend on the credit report and score from a single agency but may also decide to look at the information available with the other two agencies also. Each lender has their unique criteria to be met before they decide to extend a loan to an applicant.

Tips to keep track of your credit report

Keeping track of your credit report is essential to ensure you remain creditworthy at all times. Like we check our bills and bank statements every month, looking at your credit report and ensuring things are on track will help to get the best deals for credit cards, mortgages and loans etc.

We look at some of the main factors to maintain a healthy credit report like:

History of payment

The payment history must reflect accurately as it has a direct effect on the credit score. The payment history shows all the payments made whether they were on time, in part or full. Any defaults or missed payments will also show in the credit history. However, the history of payments may not always be the same as the statement which is because lenders report the payments at different times. Any payments made that do not feature in the history should be checked with the lender as it would lower the credit score.

Hard vs Soft searches

There are two types of searches carried out by companies Hard/ Soft search. Hard searches are done by companies when an individual applies for credit and is generally in-depth and impacts the credit score negatively.

A soft search is mostly done by an individual to know their credit score or by a company to see if the applicant is eligible. A soft search will show up in the report but is not visible to lenders and does not affect the credit score.

It is necessary to check if any hard searches feature on the report (if you have applied for finance). If you have not, you could contact the lender to remove the error or it could be checked for fraud as well.

Soft searches constitute personal and quotation searches with the latter used to check eligibility for products and lower interest rates.

Check the accounts

Examine the report for the accuracy of the accounts. Apart from the mortgages, credit cards, current accounts etc. there also must be certain utility and mobile phone bills etc. The accounts can have a direct impact on the credit score. If any account is inaccurate or does not seem to belong to you get in touch with the lender and have the issue sorted out at the earliest so that it does not negatively impact the credit score.

Financial associates

If you have applied for joint credit with anyone those associations need to be carefully monitored from time to time. All such financial links must be up to date and accurate. Having a financial association with anyone will result in their financial history having a direct impact on your credit report as well. If you have applied for credit, the lender might search your associate’s financial history. If they find anything unsatisfactory in the associate’s track record, the lender might reject the credit application despite your credit history being clean. If anything is inaccurate it should be reported to the lender without delay.

Issues that impact credit score and dealing with them

If you are facing bankruptcy, having a CCJ or default showing on the credit report it will impact the credit score considerably. We look at these issues in this blog and how they can be handled.

Bankruptcy

A person is considered legally bankrupt when they are no longer able to repay their debts. When a person declares bankruptcy, they are declaring legally that they are no longer able to clear their debts. Upon bankruptcy, any unsecured debts are written off. This is generally the last option because assets like a car or house could be sold to clear debts. There are two ways of going bankrupt. Either when a creditor you owe £5,000 or more cannot come to an agreement to repay or it is done voluntarily by the borrower.

A bankruptcy shows up on the credit report for 6 years with lenders paying less attention to it over time.

In case of bankruptcy, there are restrictions for 1 year that have to be followed. There may be a need to make monthly payments from any other income source known as IPA (Income Payments Agreement) for 3 years. After the bankruptcy is discharged an individual needs to rebuild their credit history over time.

CCJ

The full form of CCJ is County Court Judgment and is a legal order to a borrower to repay any outstanding debt. These are issued if an account is declared as a default by a lender that can then get a CCJ to ensure their debt is repaid.

CCJs remain on a public database i.e., Register of Judgments, Orders and Fines and a credit report for 6 years. If the full amount is cleared in 30 days, the CCJ can be removed from the credit report and changed to ‘Satisfied’ on the public register. Having the CCJ marked as ‘Satisfied’ increases the likelihood of lenders being okay to lend credit. Over time lenders pay less attention to CCJs.

If a lender takes legal action and a county court form is received take immediate action as the response must be within 14 working days.

Default

Missing debt repayments for a certain number of times (it differs between lenders) will lead to a default. When an account is declared as default it shows the lender is sure the debt is not going to be cleared. They can then take legal action for repayment of the debt. As mentioned, the number of payments permitted to miss vary with some lenders allowing only 2-3 while others permitting as much as 6 payments. Once an account is under default status it appears on the credit report and impacts the credit score extensively.

The default status remains on the report for 6 years even in case of repayment of debt. While it affects creditworthiness over the years lenders may focus on it less.

Before an account is declared default, a notice is issued to the borrower with the sum owed. If paid within 14 days things will continue as usual If not it will be declared default. In case of default, there are organisations in the UK like National Debtline or StepChange for free advice and a possible repayment plan.

Good vs Bad Credit Score

If you intend to apply for credit you need to ensure that your credit score is in ship-shape as that is what banks and lenders look at first before deciding to give credit. For an individual to be eligible for the best offers have a robust credit score is paramount. In this blog we look at what constitutes a good or bad credit score.

Understanding a credit score

When you apply for a loan, mortgage or credit card, the bank or lender checks the credit score to decide if the applicant is eligible. The credit score is calculated as per an individual’s credit history and the way they have handled their finances over time. Using the credit score the bank or the lender can evaluate the credit risk.

Calculation of credit score

A credit reference agency has the task of calculating credit scores. In the UK there are three agencies TransUnion, Experian and Equifax. Lenders send the financial information of creditors to every CRA. Additional information including court judgments and records are shared as well with the CRA’s and collectively they constitute a credit report.

Good vs Bad credit score

No credit score can guarantee credit from a lender as there are different criteria taken into account by banks and lenders when issuing credit. While some may not agree to issue credit, others might consider it. While having a good credit score is essential to prove creditworthiness there are additional factors evaluated before a lender decides to issue credit.

Factors that impact the credit score

Some of the factors that impact a credit score negatively include:

  • Frequent credit applications.
  • Bankruptcy, court judgments and defaults etc.
  • Using most of the available credit.
  • Changing your home address frequently.
  • Missing payments or regular late payments
  • Errors on the report.

Having a high credit score

Whether you need a mortgage or plan to apply for a new credit card, a bank or lender will scrutinise your credit score first. Any lender will look to lend only to individuals that are a low risk so that they can be assured of their repayment. The benefit of having a high credit score is that it indicates an individual is of low risk that makes the lenders more confident to lend to such applicants. Making repayments on time will show reliability on part of the borrower.

Those that have high credit scores are more likely to have their credit applications accepted. Added benefits may include a higher credit limit and attractive interest rates.

Individuals that have low credit scores

Those that have been missing payments or defaulted will find their credit scores to be on the lower side. Having a low credit score increases the risk of being categorised as high risk and lenders are more unlikely to reject credit applications. Even if they do agree to lend credit it will be at a much higher rate of interest or they might outright refuse to give any credit altogether.

Get the best deals through proper credit utilisation

Not many credit card users are aware that their credit utilisation has a considerable influence on their credit score. If you have multiple credit cards that have their credit limit mostly used it reflects that you are not able to manage your finances and will negatively affect the credit score. However, if you use the credit limit prudently i.e., just a limited amount of credit, it could have a positive impact on the credit score. The higher the credit score the better deals you can get on mortgages, credit cards and interest rates etc.

What is credit utilisation?

The amount of credit used from the limit is termed credit utilisation. E.g., from 100% if you use 50% it would be your credit utilisation.

How much credit should be ideally utilised?

Limiting your usage to 30% of your credit limit would be most suitable as it indicates to the lender that you are managing your finances well. If you show more than 50% usage of the credit limit it may affect the credit score. Those using above 75% will further impact the credit score. Those that exceed the limit will also have their credit score lowered and have to pay a surcharge. While trying to ensure to limit your credit utilisation is necessary, care must be taken not to neglect using it altogether. If the credit card is not used it will not contribute to building a healthy history of credit. All lenders examine an applicant’s credit card history to check their creditworthiness. To have healthy credit using the card regularly but prudently is necessary.

Ways to limit credit card spending

One of the easiest ways to limit spending is to know the credit limit of each card you have. Looking at your spending history the credit card company might raise your limit (although they must inform you). Keep track of the credit limit and the amount spent on each.

The easiest and most obvious way is to limit spending on credit cards. If in a situation there is a need to spend more than 30% there are a few options available.

  • Ask for a raise in the credit limit while ensuring not to overspend.
  • Use two or three cards to make purchases instead of using a single card.
  • Consider the option of applying for a new credit card. However, keep in mind it will lower the credit score because of a hard search.

Finally, limiting your credit limit usage will help in the long term in many different ways. The way you use your credit limit has a direct impact on your credit history and eventually your credit score. In case of a late or missed payment, it can take a long while to improve the credit score. That is where prudent utilisation of your credit limit helps to a considerable extent to keep the score healthy. Having a high credit score will translate into benefits like the best interest rates, zero interest deals, lower interest rates charged etc.

Survey Shows Employers Are Failing to Screen International Hires

Recruiting workers from outside the UK has become harder since Brexit, but employers with skilled jobs are still looking for the best talent around the globe to fill vacancies. Despite this, a recent survey has shown that around half of the members of staff arriving from overseas have no background vetting at all, compared with three quarters of staff from the UK. As well as putting companies at risk of employing illegal workers, there are several other drawbacks to this strategy.

Right to Work

The main risk factor in employing staff from overseas is that they do not have the legal right to be in the UK in the first place or work here. The legal situation here is strange; it is not a legal requirement to check nationality of staff. However, it is illegal to employ illegal workers, so checking up on nationality and visa status has become the default position for most employers. If you don’t bother to check up on the status of your workers, you will have no defence as an employer if it is later found that the person is in the UK illegally. If you have checked and have proof that someone has showed you a forged or altered document, you will probably be able to avoid a fine.

Validating Qualifications

Every country around the world has a different education system and this is perhaps what is putting off employers from verifying degrees or school-leaving qualifications. Employers are put off doing this for many reasons: language barrier when trying to talk to schools or universities overseas, the time constraints, the general difficulty of knowing where to start in an unfamiliar qualification. But if you are employing for a position where the qualification is critical to someone’s success in the role, then there should be a process for checking properly.

References

Candidates who have recently arrived in the UK or are still overseas at the time of application will quite naturally give names and addresses of referees in their home country. If these referees don’t speak English, getting a reference can be tricky. Furthermore, other countries may have different laws and policies about what can be said in a reference for a job, and they have no obligation to comply with any requests from a British employer.

Contract Versus Permanent

The employment survey also highlighted a huge discrepancy between temporary or contract workers, and permanent employees. A much lower percentage of contractors were screened when compared with full-time staff. This situation has become even more muddy with the increase of remote working during the pandemic, where employers have not been able to meet with staff and verify identity in person. Many contractors wish to take on a job in the UK but work remotely from their home country. This situation is not unusual but can open up a whole can of worms in terms of tax liability, employed or self-employed status, and illegal working. Always get specialist legal or HR advice in these situations.

UK Security Vetting

Although background screening or pre-employment checking are commonly used terms in private sector companies, governments and security jobs will often use the term vetting instead. In October 2020 the UK government issued new guidance, designed to let both applicants and recruiters within government know a bit more about the security vetting process.

Security vetting is all about minimising risks in government roles where security concerns have to be taken into consideration. This could mean a role which involves going into a high-risk site such as a power station or airport, a role which has access to classified documents or IT systems. The aim of vetting is to reassure employers that they can trust the people they are working with. Vetting in these situations is not something which is done once at the point of recruitment and then forgotten; departments will have an ongoing process of vetting on a regular basis for as long as someone holds a role which involves needing security clearance.

Delivering Vetting

Vetting is so important to the UK government that there is a special body set up to manage security vetting within government departments. This body is called United Kingdom Security Vetting (UKSV) and is part of the Cabinet Office. There is lots of information online about the structure of the organisation and how they operate should you be interested in finding out more.

What Will They Ask For?

UKSV will ask applicants to complete a form giving basic personal details such as name, address, and date of birth, along with more information about your parents and siblings, an employment history, and address history. They will also ask about criminal convictions, similar to a DBS check in other situations. If your job involves a higher level of security clearance, they might also ask about your financial situation, and look more deeply into links with political or pressure groups which people may have links to.

Why Do They Need to Know All This?

The aim of the screening process is to minimise risk and maintain national security. When UKSV are undertaking the screening, they are not judging choices you may have made in the past or are looking for the right or wrong answers. However, in particular they are trying to get to the bottom of the following issues:

  • Overseas residence – not necessarily a concern but could be if you have spent extended periods in countries which the UK has poor relations with.
  • Spending – are you living beyond your means which could mean you make rash decisions to fund your lifestyle?
  • Blackmail – without judgement, the UKSV wants to understand whether there is anything in your private life which could lead to you being blackmailed.
  • Associations – even though you may not be considered any security risk yourself, are there any questionable characters among your friends and family who might influence you?

The UKSV also guarantees that the questions they ask will be relevant and reasonable given the position under consideration and will inform applicants in advance about the process.

Spotting Lies on CVs

There’s no shortage of jokes about lying on your CV, and the reason why most of us chuckle when we hear them is because we all know someone who’s inflated their GCSE grades or exaggerated their experience. It’s seen as fair game to embellish your CV, as long as it gets you the job. Employers know it goes on though, and surveys estimate that as many as 65% of CVs have mistruths on them. Some minor lies won’t matter; do you really care whether an applicant plays the piano or paints watercolours in their spare time? But other lies are more serious and spotting them is the key to effective recruitment.

Check Their Social Media

If you have any doubts about a candidate’s career history, a good place to look is somewhere like LinkedIn, or other social media sites. LinkedIn in particular is widely used by job hunters, and if you suspect that a candidate has created a job history or given themselves additional responsibilities, you can check to see whether their job history on LinkedIn matches what they are telling you. Many candidates are advised to keep work posts off their personal Instagram, Facebook, or Twitter feeds, but it’s still worth having a look to make sure there’s nothing which contradicts what they have said on their CV.

Mind the Gap

Candidates know that employers are suspicious about gaps on CVs without any explanation. Many will just adjust the periods of employment to cover gaps but many slip up, claiming to be employed by two companies at the same time, for example. Others will try to cover a gap by saying they were volunteering or travelling, so you should try to corroborate this. Gaps on a CV aren’t necessarily a problem – but lying about the reason for that gap might be.

Mismatch Between Education and Work History

If a candidate appears to have a degree in one subject, then has jumped between several positions in completely unrelated industries, then you should be suspicious. Of course, it’s possible to go from a Geology degree to a position in marketing then into banking and finally into civil engineering, but it’s not the norm. Don’t automatically write them off as a liar, but the jumping between several industries or doing jobs completely unrelated to their education is definitely something you might want to explore in depth at the interview stage.

Waffle and Unclear Language

People know that it’s wrong to lie on CVs, so will try to justify it to themselves by waffling, using lots of jargon or inserting buzzwords in the hope you’ll be impressed. But when the language used is unclear and non-specific, it can be impossible to work out what an employee actually did. Again, this is something which you definitely need to go into an interview, asking for specific examples of responsibility to get to the bottom of what someone did on a daily basis. A skilled interviewer should be able to pick up quickly if the candidate really did leaf a big team on a million-pound project, or not.

Security Clearance and Pre-Employment Checks

Security clearance can mean a lot of different things, but in the UK is generally used when dealing with jobs in defence and national security. These jobs are sensitive in nature and could involve being privy to secret information or national secrets. People employed to work in the Army, or in the control room of a nuclear power station have to be thoroughly checked out to make sure that they themselves don’t pose any risk to national security.

There are four different levels of security clearance, and the level required for each candidate will depend on the position under consideration, or their level within a given organisation. These are:

  • Baseline Personnel Security Standard (BPSS) – the entry level, least detailed form of security checking.
  • Security Check (SC)
  • Counter-Terrorism Check (CTC)
  • Developed Vetting (DV)

BPSS

BPSS is the standard pre-employment checking for people who are applying to work in government departments, even those who won’t have access to anything particularly sensitive. People applying for jobs which need BPSS clearance need a basic criminal records check, must prove their identity, satisfy the conditions of a right to work check, and be able to account for their employment history over the past three years. BPSS checks are usually only done once, when taking up your first government job.

SC

Security Check is a next step up in checking and is also sometimes known as national security vetting. You can’t apply for this sort of clearance on yourself; only your employer can apply for this on your behalf. Security clearance applies to contractors as well as to permanent employees. Employees will have the BPSS screening detailed above, but also a credit reference check, and will have to complete a questionnaire giving information about their friends, relatives and any political or pressure groups they may belong to.

Counter Terrorist Check

This clearance is used to check people who are going to be working in close proximity to public figures, for example in Parliament, or Buckingham Palace. Someone having CTC clearance will complete a range of screening forms, allowing the authorities to look into their background in some detail, including criminal records checks, security questionnaire and a MI5 questionnaire about your relatives too. Due to the in-depth nature of these checks, and the need to look into criminal records in some depth, roles requiring a counter terrorist check are usually restricted to people who have lived in the UK for at least three years.

Developed Vetting

This is the highest level of vetting, reserved for people who are going to be working with information classed as secret, or Top Secret. Developed vetting requires someone to have been in the UK for at least 9 years out of the previous 10, and to supply lots of information about their employment history, nationality, parents, spouse, and criminal records. A criminal record may not be a bar to passing clearance, as the authorities are more interested in whether the applicant, or their family appears in the security services information about radical groups or terrorism.

Risk Tolerance and Pre-Employment Checking

Every company will have its own approach to how they check up on people who are applying for jobs within their organisation. There are only a few situations in which employers have a legal obligation to screen candidates before hiring, so companies are free to make their own decisions about how to approach screening. The key concept which should be guiding this decision is called Risk Tolerance.

What’s the Risk in Recruiting?

When you stop to think about it, choosing the right person to join your organisation is a risky business. If you’re lucky, you could get a competent, professional person who brings new ideas and fits in perfectly with the rest of your team. However, get it wrong, and the consequences could be serious. You might get someone who has exaggerated their qualifications or experience, and just can’t do the job. Or even worse, someone who is actively trying to get a job in order to defraud your company. Screening can’t eliminate every risk, but certainly reduces the chances of getting it drastically wrong.

Assess the Potential Damage

Although the risk of getting the wrong person is damage to your company, not all positions carry the same level of risk. A very junior member of staff, who doesn’t have access to the company’s bank accounts and doesn’t deal with customers, has limited potential to cause damage if you get the decision wrong. Junior members of staff are also easier to replace. If, however you are recruiting for a more senior member of staff, it’s definitely worth the time and effort to conduct a thorough screen of their past.

What Should We Be Looking At?

There are lots of strategies which employers can use to check up on people who are applying for jobs. It’s important though to have a written policy about employment screening and apply this fairly to avoid accusations of discrimination. Some of the “quick-wins” in pre-employment screening are basics such as checking references by calling up previous employers to verify job titles and employment dates rather than relying on an emailed reference. If having a specific qualification is important for the role, it usually just takes a call or email to an exam board or professional body to check the claims are genuine.

Other checks are not so easy to arrange and will depend on the role under consideration. It is illegal, for example, to request an enhanced disclosure check on someone whose role does not involve anything known as regulated activity. Similarly, it would be hard to justify running a credit check on a worker who has no access to accounts or cash. Many employers choose to use an external screening company to help them decide what levels of screening are required for each role, to help you keep on the right side of the law, and strike the right balance between not checking enough, and spending money on an excessive level of checking given the responsibility.